All domestic orders can be returned within 10 days of purchase for store credit or full refund. Please allow up to 1 week to process your return once we have received it and allow the general processing time for your new order. If you are exchanging for a different size, please email us and we will hold the item you are exchanging it for once we have proof of shipment and a tracking number.
All sale items, special orders, custom engraving items are final sale and can’t be returned. Most Caitlin Nicole Jewelry rings (not including wedding bands or eternity bands) are able to be returned. Please email us before ordering if you are unsure
Customers are responsible for shipping unless we have made an error or something was received damaged